![]() Other than familiar, repeat products, customers can’t be sure of sizes, or colors, or feel.If not the top brand, the merchandise might be (or is) junk from China.These are obvious, but need to be said again: Not all can be found in an Amazon search. The lockdown bored shoppers they learned nothing new. Yet as retail has returned, there is renewed potential to make it thrive. Target, Publix), or monopoly/monopsony positions, like CVS, with its annoying and repetitive sales stickers that block products. ![]() ![]() The problem is that no chain can have enough imagination in the buying department to execute down to the store level in such a precise way, except for retailers with extreme discipline (i.e. The Plan-o-gram department rules, and merchandise mixes, decided from top down, are dependent on execution at the retail level. So much of chain retail has an issue with boring, even as the nation returned to in-person shopping this year.
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